No artificial colours · No palm oil · 100% vegetarianSmall-batch and daily fresh packsFreshness guaranteed or your money backFree delivery on first ordereasy and best supply No artificial colours · No palm oil · 100% vegetarianSmall-batch and daily fresh packsFreshness guaranteed or your money backFree delivery on first ordereasy and best supply
Policies

Shipping & Delivery Policy

Complete details on order processing, delivery timelines, tracking, and shipping coverage for Yamora Wafers.

1. Order Processing

At Yamora Wafers, we craft and package fresh purple yam snacks daily.

•Orders are typically processed and dispatched within 1–2 business days after order confirmation.
•Orders placed on Sundays or national public holidays will be processed on the next business day.
•During festive sales, new flavor launches, or high-demand periods, processing times may extend slightly.

2. Shipping Coverage

We deliver fresh purple yam snacks across India to over 27,000+ PIN codes via our integrated logistics network (powered by Shiprocket and premium national couriers).

Delivery availability and COD options depend on courier serviceability at your specific PIN code, which is verified automatically during checkout.

3. Delivery Timelines

Estimated delivery windows from the date of courier dispatch:

•Local & Nearby (Rajkot / Saurashtra): 1–2 business days
•Gujarat State: 2–4 business days
•Metro Cities (Mumbai, Delhi, Bengaluru, etc.): 2–5 business days
•Rest of India: 3–7 business days

Please note that delivery timelines are estimates and may vary due to transit factors outside our direct control.

4. Shipping Charges

•Free Shipping: Applicable on all orders above ₹599.
•Standard Shipping: A flat shipping fee of ₹49 applies for orders under ₹599.
•Shipping charges (if applicable) are displayed transparently in your cart summary before payment.

5. Real-Time Order Tracking

The moment your order is packed and dispatched, you will receive an AWB tracking code and tracking link via SMS, Email, and WhatsApp.

You can also monitor live shipment milestones directly under your Account Dashboard -> Orders page.

6. Delivery Attempts & Failed Delivery

Our courier partners will attempt delivery up to 3 times at your specified address.

If delivery fails due to an incorrect address, recipient unavailability, or refusal to accept the parcel, the shipment will be returned to our warehouse. Additional shipping fees may apply to re-ship returned packages.

7. Address Accuracy & Modifications

Customers are responsible for providing complete and accurate shipping information (including house number, landmark, city, and 6-digit PIN code).

Yamora Wafers is not liable for delivery delays or misdeliveries resulting from inaccurate or incomplete address details provided during checkout.

8. Damaged, Missing, or Tampered Shipments

If your parcel arrives physically damaged, tampered with, incomplete, or with incorrect items, please contact our support team within 24 hours of delivery with:

•Your Order ID
•Unboxing photos/videos of the package and shipping label

We will investigate with the courier partner and dispatch a free replacement box or process a refund as per our Refund & Returns Policy.

9. Unforeseen Delivery Delays

While we make every effort to deliver within promised timeframes, unexpected delays may occasionally occur due to extreme weather, transport strikes, festive rush, natural calamities, or regional movement restrictions.

We proactively track affected shipments and appreciate your patience in such events.

10. Contact Shipping Support

If you have questions regarding an existing shipment or delivery serviceability, our logistics team is happy to assist:

Yamora Wafers Private Limited
•Email: yamorawafers@gmail.com
•Phone: +91 91041 18363
•Address: Surat, Gujarat
•Website: https://yamorawafers.com

Questions about this policy? Get in touch.